We take over every guest message, every phone call, every booking query across your entire portfolio. You stop being on-call around the clock. We handle it all for you, professionally, instantly, in any language.
If you manage short-term rental or Airbnb properties, you already know the reality.
Guests don't operate on schedules. Issues don't wait for office hours. Questions arrive late at night, early in the morning, and at the exact moment you're unavailable.
A lock access question at 1:42am. A tired guest who just needs reassurance. Immediately.
You intend to respond quickly. But being permanently available isn't possible.
And over time, constant interruptions replace control, clarity, and peace of mind.
You're not losing control because you're bad at hosting.
You're losing control because communication isn't instant.
You give us access. We connect everything, build your AI, and run the whole operation. Your guests get a five-star experience. You get your evenings back.
We build and manage a complete guest communication operation around your specific properties. Here is exactly what that looks like.
We link your Airbnb, Booking.com, and any other platforms you use into a single centralised management system. Every booking, every calendar, every guest detail sits in one dashboard that we monitor and manage on your behalf. No more jumping between apps. No more missed bookings. Everything is unified, organised, and running under our watch.
This is not a generic chatbot. We build an AI assistant that knows your properties inside out. Your door codes, your check-in instructions, your house rules, your parking, your WiFi, your local recommendations. Every detail a guest might ever ask about. The AI responds as if it knows the property personally, because it does. And when something genuinely needs a human, it escalates to you immediately.
From the moment a guest books to the moment they check out, we manage the entire conversation. Pre-arrival messages sent automatically. Check-in instructions delivered at the right time. Guest questions answered in seconds, day or night, in whatever language they speak. Phone calls picked up instantly by your dedicated AI assistant. Nothing falls through the cracks. Nothing waits until morning.
Guests who feel looked after leave better reviews. Better reviews mean higher rankings on every platform. Higher rankings mean more bookings. And because we are handling everything, your team spends zero time on routine guest communication. You scale your portfolio without scaling your workload. That is the outcome we deliver for every client, from day one.
We manage your portfolio using Lodgify, the world's leading vacation rental platform. Rated the best rental app four years running. Here is exactly what your operation looks like once we have it set up.
We give you a single calendar that shows every property in your portfolio and every booking across every platform, all at once. Airbnb bookings, Booking.com bookings, direct bookings all colour coded, all in one view. When a date is taken it blocks out everywhere automatically. No double bookings. No checking multiple apps. You see your entire business at a glance.
We connect your Airbnb and Booking.com listings into one central system. The moment a booking comes in on either platform, the dates close everywhere else instantly. Prices and availability update across both channels when you change them once. We also set up a direct booking option so guests can book straight with you commission-free.
Lodgify generates full financial reports covering revenue per property, occupancy rates, payment tracking and owner statements. If you manage properties on behalf of owners, you can send them professional monthly statements directly from the system. Everything is calculated and exported automatically. No spreadsheets, no chasing figures, no manual admin.
We can embed a professional booking widget directly into any existing website you have. Guests check availability, select dates, and pay without leaving your site. No Airbnb commission on those bookings. No Booking.com fee. The revenue goes straight to you. The widget syncs automatically with all your other channels so there is never a conflict.
Average AI response time, across every channel, every language, every hour of the day.
vs. industry average of 20 to 40 minutes for manual responses
From your first call with us to going fully live, we do all the heavy lifting. You just answer a few questions and we build the rest.
We show you the system working live on a real Airbnb listing, responding to a real guest message in a real inbox, right in front of you. No slides. No fluff. You see exactly what your guests will experience.
You tell us about your properties. We connect all your booking channels, then build and train an AI specifically around your portfolio. Your check-in process, your house rules, your tone. We do all of it.
Within days your AI is live. It answers every guest call, replies to every message, and sends every automated communication. You do not touch it. We run it. Your guests just notice how good the service is.
Add new properties and we add them to your system. Your guest comms scales automatically with no extra work from you, no new hires needed, and no drop in quality.
For a property manager running 20 properties, the hours we save every week more than covers the cost of the entire service.
A one-time setup fee to get everything built and live. Then one flat monthly fee and we run the whole operation for you.
Every quote is built around your portfolio. Book a demo and we will show you exactly what we will do, what it costs, and what you will get back in return.
Book a free 20-minute demo. We will show you exactly how we manage guest communication for property portfolios like yours, live, in real time. Then we will build you a quote on the spot.
Available 7 days a week. Fast response guaranteed.